AVENT ISIS IQ UNO COMPLETE HANDHELD ELECTRONIC BREAST PUMP

5 Responses to “AVENT ISIS IQ UNO COMPLETE HANDHELD ELECTRONIC BREAST PUMP”

1. Christina says:

   January 12, 2010 at 2:50 am

   I haven’t even had my baby yet but I am so impressed with Avent I had to share my experience. I went through all the parts to the Isis Uno Complete and found that the electrical parts weren’t working. When I called Avent the woman I spoke with was so friendly and helpful! We couldn’t figure out the problem over the phone so she emailed me a UPS label to overnight the parts to Avent. I dropped off the package at 5pm and received a call at 3pm the next afternoon telling me they received the parts, found the defect and are sending a replacement that they tested before shipping (overnight). I am so impressed with this company they will have my business again and again!
   Rating: 5 / 5

   Reply
2. Brenda says:

   January 12, 2010 at 5:07 am

   I use AVENT bottles, pacifiers and sterilizers. They are good products. But this pump does not live up to the AVENT name. First, the pumping mechanism broke after 15 days. We called AVENT and they asked me to send the pump in to have it fixed. But how was I supposed to express breast milk for a week??? Also, I do not produce tons of milk, and this pump took about 25 minutes to express each breast which makes it very inconvenient with a baby. In the end, through feedback from many friends, I chose to purchase a Medela, and I just want to share that it is amazing. I am done in 15 minutes tops. Yes, it is more expensive, but very much worth the price. I wish someone had shared this information before I bought the AVENT pump.
   Rating: 1 / 5

   Reply
3. Nana says:

   January 12, 2010 at 7:04 am

   I purchased this product purely by the rating that it got. And I’m glad I did. My Daughter loves it. She said it was so easy to use and it fits for e-z storage for traveling. She would recommed this 100@%. She has no complaints.
   Rating: 5 / 5

   Reply
4. B. Hoss says:

   January 12, 2010 at 7:36 am

   I bought this pump because it was recommended. I am unhappy with the suction but am really disappointed with the little white disc/valve that’s inside. After a while, while you are pumping, it keeps popping out, you have to disassemble the entire pump, put the little disc back into its place and continue pumping. I have tried to buy replacements of the little white discs, but none of the stores selling the pump sell them. I was unable to find them online. I finally called Avent and spoke to a rep who told me that they replaced the discs with another part, which she’d ship out to me. I called Avent 2 days later to follow up on the order and was told that it was sent out by USPS and should get to me in 5-8 days. In the meantime, it is almost impossible for me to pump milk for my son without constantly taking the pump apart and reassembling it. Yesterday, I called again to tell Avent that I was very unhappy with the pump and the handling of the shipment. The rep I spoke to was actually helpful- she told me to boil the white valve in water and white vinegar, said that it might help the silicon to expand. It worked on one of the valves so far and I hope I’ll get the replacement parts soon to see if they are any better. I think what upsets me most is that Avent keeps selling the pumps with the valves even though they are aware of the fact that they wear out and need to be replaced.
   Rating: 2 / 5

   Reply
5. J. S. Vonferber says:

   January 12, 2010 at 9:20 am

   This has all the features needed as long as you don’t need to pump regularly (ie not returning to work). It is comfortable and EASY to use and get used to. It’s battery pack for pumping on the go is great too! Easy to clean and disassemble/reassemble. Great for pumping once a day, but I would suggest the Avent DUAL pump for working mothers pumping frequently, as it will save TIME.
   Rating: 5 / 5

   Reply